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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Check person doc

Since you are not getting errors when resetting the password in the id vault and the iNotes password is changed as well this seems to indicate that the problem is not with the id vault .
My guess would be that you are authenticating and trying to decrypt a user id that is not in the vault. This can happen if the user id for the user is stored in the person document.
Check the person document and see if the document contains a user.id attachment. If so delete it. Save the doc and replicate to the mail server of the user. Then try to setup the lotus notes client again .


Feedback response number RCAA9JNQVV created by ~Keiko Deskiburli on 04/30/2014

ID Vault - Invalid Password (~Alexis Chuboos... 28.Apr.14)
. . Check person doc (~Sven Nimgerost... 30.Apr.14)
. . err.. (~Alexis Chuboos... 12.May.14)
. . IDVault Weirdo (~Alexis Chuboos... 12.May.14)
. . . . Clairification (~Sven Nimgerost... 15.May.14)




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